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Did You Recently Have Your Medicare Advantage Plan Terminated?

If you received a letter saying your Medicare Advantage plan will not be offered in 2027, you are not alone, and you are not losing Medicare. Tell us a little about yourself and a licensed Central New York agent will walk you through the options available in your county.

What happened

Why was my Medicare Advantage plan terminated?

Insurance companies can choose not to renew a Medicare Advantage plan, or to stop offering it in some counties. If your plan is not being renewed for 2027, the insurance company must mail you a notice by early October 2026, and your coverage ends on December 31, 2026.

You are not losing Medicare. Your Part A and Part B continue, and you get a Special Enrollment Period to choose new coverage.

Read the full guide: Medicare Advantage Plan Terminated for 2027? What to Do Next in Central New York

Guides

Medicare in Central New York, explained

Your options

You have Special Enrollment rights.

If your Medicare Advantage or Part D plan is ending, you qualify for a Special Enrollment Period to choose new coverage.

Original Medicare + Medigap

See any doctor or hospital that accepts Medicare, with no network. If your Medicare Advantage plan is ending, federal law lets you buy certain Medigap plans with no health questions until 63 days after it ends.

Medicare Supplements in New York

A different Medicare Advantage plan

Other Medicare Advantage plans may be offered in your county for 2027. We check your doctors and prescriptions against each plan before you choose.

Medicare Advantage in CNY

Prescription drug coverage (Part D)

Keep your medications covered on January 1, through a Medicare Advantage plan with drug coverage or a standalone Part D plan. Staying covered avoids the Part D late-enrollment penalty.

Part D drug plans

Key dates

Three deadlines that matter for 2027

Mark these on your calendar. A licensed agent can handle the paperwork in a single phone call.

  1. October 15 to December 7Annual Enrollment Period

    Choose any Medicare plan in your county that you qualify for, and coverage starts January 1. Missed December 7? If your plan is not renewed, you can still choose through the end of February, and coverage starts on the first of the next month.

  2. December 31, 2026Your current plan ends

    Coverage under the terminated plan stops at midnight. Make sure new coverage starts January 1, 2027.

  3. Until 63 days after your plan endsMedigap guaranteed-issue window

    If you switch to Original Medicare, federal law lets you buy certain Medigap plans with no health questions until 63 days after your plan ends. New York allows it year-round, but buying later can mean waiting up to six months for coverage of a pre-existing condition.

Talk with a licensed agent

Tell us how to reach you. A licensed insurance salesperson will call you to go over your options. There is no cost and no obligation.

We will call you at this number.

If you know it. It is on your letter or member ID card.

Prefer to talk? Call (315) 992-1822 (TTY 711).

Why people choose us

Simple, secure, and stress-free.

Local NY expertise

We know the plans, networks, and rules that apply in Central New York.

Guaranteed-issue rights

If your Medicare Advantage plan ends and you switch to Original Medicare, federal law gives you a guaranteed-issue right to certain Medigap plans until 63 days after it ends, so your health history is not a barrier to that path.

Fast and simple

You can review your options and enroll in a single phone call. We handle the paperwork.

Never a fee

There is no charge for our help and your premium is the same as enrolling directly.

Counties we serve (31)

We help people in 31 counties across Central New York, the Rochester area, the Southern Tier, the North Country, and the Mohawk Valley.

Broome, Cayuga, Chemung, Chenango, Clinton, Cortland, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Oneida, Onondaga, Ontario, Oswego, Otsego, Schuyler, Seneca, St. Lawrence, Steuben, Tioga, Tompkins, Wayne, Yates

Common questions

What people ask us first

Why did I get a letter saying my Medicare Advantage plan is ending?

Insurance companies can decide not to renew a Medicare Advantage or Part D drug plan, or to stop offering it in certain counties. When that happens, the insurance company must mail members a written non-renewal notice at least 90 days before coverage ends, which means by early October for coverage ending December 31, 2026. The letter does not mean you did anything wrong, and it does not affect your Medicare Part A and Part B. Medicare Supplement (Medigap) policies issued since 1992 work differently: they are guaranteed renewable, so an insurer cannot drop yours by choice, and it can end only for a few reasons, such as unpaid premiums or false information on your application.

How do I know if my Medicare Advantage plan is ending for 2027?

If your plan is not being renewed, the insurance company must mail you a non-renewal notice that names the plan, at least 90 days before coverage ends, which means by early October 2026. If your plan is being combined with another plan instead, you get an Annual Notice of Change by September 30, and that letter does not come with the non-renewal Special Enrollment Period. Not every plan is affected. A licensed agent will confirm whether your plan is ending and compare the plans we offer in your county.

Do I have to wait until Open Enrollment to replace my Medicare Advantage plan?

You can compare plans as soon as your letter arrives, but you cannot enroll in a 2027 Medicare Advantage or Part D drug plan before the Annual Enrollment Period opens on October 15, 2026 (a Medicare Supplement application is not limited to that window). That period runs through December 7, 2026, and coverage you choose then starts January 1, 2027. A plan that is not renewed also gives you a Special Enrollment Period from December 8, 2026 through February 28, 2027, so you still have time if you miss December 7. Choices made by December 31 start January 1, choices made in January start February 1, and choices made in February start March 1. If your plan is being combined with another plan instead of ending, this Special Enrollment Period does not apply.

Are there other Medicare Advantage plans in Onondaga, Oneida, Monroe, and Broome counties?

Several insurers have sold Medicare Advantage plans across Central New York, and Original Medicare with a Medicare Supplement is available everywhere in New York. Which plans are offered for 2027 depends on your county, so the agent will ask which county you live in. Insurers began sharing their 2027 plans on October 1, 2026.

How do I keep my current doctors in Syracuse, Utica, Rochester, or Binghamton?

Have a list of your doctors ready for the call. Before you choose, the agent checks each doctor and hospital system, such as Upstate University Hospital, Crouse Health, St. Joseph's Health, Mohawk Valley Health System, Rochester Regional Health, University of Rochester Medicine (formerly UR Medicine), and UHS in Binghamton, against the network of every plan you are considering. Original Medicare with a Medicare Supplement is accepted by any provider that takes Medicare.

What happens if I do nothing before my plan ends?

If your Medicare Advantage plan ends and you do not choose a new plan, you return to Original Medicare (Part A and Part B) on January 1, 2027 with no Medicare drug coverage and no cap on out-of-pocket costs. People who get Extra Help, and will still have it in 2027, are the exception for drug coverage: Medicare assigns them to a standalone drug plan unless they choose one themselves. Going without Part D drug coverage can also add a late-enrollment penalty that most people pay for as long as they have Part D. Choosing a replacement by December 31 avoids a gap. If your plan was not renewed, you can still choose one through the last day of February 2027, but a choice made in January starts February 1 and one made in February starts March 1.

Do I qualify for a Special Enrollment Period?

Yes, if your Medicare Advantage or Part D plan is not renewed: you get a Special Enrollment Period in addition to the Annual Enrollment Period (October 15 to December 7). The non-renewal Special Enrollment Period runs from December 8 through the last day of February 2027, so you can still make a change after the Annual Enrollment Period closes. Choices made by December 31 start January 1, choices made in January start February 1, and choices made in February start March 1. If your plan is being combined with another plan instead of ending, this Special Enrollment Period does not apply. A licensed agent can confirm the exact window that applies to you.

Can I buy a Medicare Supplement (Medigap) plan without answering health questions?

Federal law, in every state, gives you a guaranteed-issue right to buy certain Medigap plans with no medical underwriting when your Medicare Advantage plan leaves Medicare or stops serving your area and you switch to Original Medicare. The window opens when you receive the plan's termination notice and closes 63 days after your coverage ends. Some states, including New York, go further and allow Medigap enrollment year-round without health questions. In New York, if your new Medigap coverage starts within 63 days after your old coverage ends, that coverage also counts toward reducing or eliminating a pre-existing condition waiting period of up to six months.

Will my doctors and prescriptions still be covered?

That depends on the replacement plan. Medicare Advantage plans use networks, so the agent asks for your doctors first and checks them against the plans available in Central New York. Original Medicare with a Medigap plan is accepted by any provider that takes Medicare. Drug coverage is compared plan by plan against your prescription list.

Is there in-person help in Central New York?

When in-person help sessions are scheduled in Syracuse, Utica, Rochester and nearby communities, they are listed in the Upcoming Meetings section of this page with the date, location, hours, and what kind of session it is. Bring your Medicare card and any letter from your plan.

Does it cost anything to get help?

No. There is no fee to talk with a licensed agent, compare plans, or enroll. Agents may be paid by the insurance company you choose, not by you, and the premium is the same whether you enroll through an agent or directly.

Is this website part of an insurance company or Medicare?

No. CNY Medicare Options is run by a licensed insurance agency. It connects people whose Medicare Advantage plan is ending with licensed insurance agents. It is not an insurance company, and it is not connected with or endorsed by the U.S. government or the federal Medicare program.

Which plans can you help me with?

We do not offer every plan available in your area. Currently we represent 6 organizations which offer 21 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options. To talk with a licensed agent, call (315) 992-1822 or complete the short form on this page.

Make sure new coverage starts January 1.

Licensed insurance agents can walk you through your replacement options. The call is free and there is no obligation.

(315) 992-1822

TTY 711 · Mon to Fri, 8 AM to 6 PM Eastern

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