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Central New York guide

Medicare Advantage Plan Terminated for 2027? What to Do Next in Central New York

This page stays up for as long as people need it. It explains what a non-renewal notice means, the dates that matter, the rights the notice gives you, and how a licensed local agent compares your replacement options. Nothing here requires you to change plans. This site is not run by an insurance company, and it is not connected with or endorsed by the U.S. government or the federal Medicare program.

Updated . Written for the 2027 plan year.

Why was my Medicare Advantage plan terminated?

Insurers can decide each year not to renew certain Medicare Advantage or drug plans, or to leave certain counties. If your plan is not being renewed for 2027, the insurance company must mail you a written non-renewal notice at least 90 days before your coverage ends, which means by early October 2026. The notice names the plan and confirms your coverage ends on December 31, 2026. If your plan is being combined with another plan instead, you get an Annual Notice of Change by September 30, and that letter does not come with the non-renewal Special Enrollment Period.

We help people in 31 counties across Central New York, the Rochester area, the Southern Tier, the North Country, and the Mohawk Valley. Whether a change affects you depends on where you live and which plan you have, so keep any letter from your plan handy for the call.

You are not losing Medicare. Your Part A and Part B continue. If your plan is not renewed, what ends is the plan that manages your benefits, and you get a Special Enrollment Period to replace it. New York also lets you buy a Medicare Supplement plan at any time of year without being turned down or charged more because of your health. If your new Supplement starts within 63 days after your old plan ends, your old plan's coverage counts toward reducing or eliminating any waiting period for pre-existing conditions.

Counties we serve: Broome, Cayuga, Chemung, Chenango, Clinton, Cortland, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Oneida, Onondaga, Ontario, Oswego, Otsego, Schuyler, Seneca, St. Lawrence, Steuben, Tioga, Tompkins, Wayne, Yates.

Your timeline: when do you need to pick a new plan?

  • By early October 2026: if your plan is not being renewed, the non-renewal letter arrives. Keep it; it names the plan that is ending.
  • October 15 to December 7, 2026: Annual Enrollment Period. Enroll in any plan in your county that you qualify for, with coverage starting January 1, 2027.
  • December 31, 2026: the terminated plan ends at midnight.
  • December 8, 2026 through the last day of February 2027: the non-renewal Special Enrollment Period, in case you miss December 7.
  • From your termination notice until 63 days after your plan ends: the federal guaranteed-issue window for a Medicare Supplement. New York allows Medicare Supplement enrollment year-round without health questions, but if you buy after this window, you may have to wait up to six months for coverage of a pre-existing condition.

What your non-renewal letter should say

Medicare requires a plan that is not being renewed to mail each member a written notice at least 90 days before coverage ends, which means by early October 2026, ahead of the Annual Enrollment Period. The letter names the plan that is ending, gives the date coverage stops (December 31, 2026), explains your Special Enrollment rights, and lists ways to get help. It is not a bill, and it does not ask you to do anything that day. Read it once, keep it where you can find it, and have it with you for the call.

The notice must also describe, in writing, the other plan options in your area. Some plans also call members about their options. If anything in the letter is unclear, call the plan's Member Services at the phone number on your member ID card. If your plan is being combined with another plan instead of ending, you get an Annual Notice of Change by September 30 rather than a non-renewal notice, and it does not come with the non-renewal Special Enrollment Period.

Three ways to replace a Medicare Advantage plan that is ending

  • Another Medicare Advantage plan. Several insurers have sold Medicare Advantage plans across Central New York, and your current insurer may still offer other plans in your county for 2027. Insurers began sharing their 2027 plans on October 1, 2026. Networks, drug lists, and out-of-pocket limits differ, so the comparison is worth doing plan by plan.
  • Original Medicare with a Medicare Supplement (Medigap) plan and a standalone Part D drug plan. This combination works with any doctor or hospital in the country that accepts Medicare, and New York lets you buy a Medigap plan at any time of year without health questions, though buying more than 63 days after your old plan ends can mean waiting up to six months for coverage of a pre-existing condition.
  • Original Medicare alone with a standalone Part D plan. Fewer moving parts, but no cap on your share of hospital and doctor costs, which is why most people add a Supplement or choose an Advantage plan instead.

How to keep your current doctors in Syracuse, Utica, Rochester, and Binghamton

Medicare Advantage plans use provider networks, and the networks in Central New York are built around regional hospital systems, such as Upstate University Hospital, Crouse Health, and St. Joseph's Health in Syracuse; Mohawk Valley Health System in Utica; Rochester Regional Health and University of Rochester Medicine (formerly UR Medicine) in the Rochester area; UHS in Binghamton; Samaritan Health in Watertown; and Cayuga Health in Ithaca. A plan that includes your primary doctor can still leave out the specialist or hospital you rely on, so we check every name you give us against every plan you are considering, not just the one that looks cheapest.

If keeping your doctors matters more than anything else, Original Medicare with a Medicare Supplement removes the network question: you can see any doctor or hospital in the country that accepts Medicare.

What to have ready for the call

  • Any letter from your plan about your 2027 coverage, such as a non-renewal notice or an Annual Notice of Change, or at least the name of your current plan.
  • Your red, white, and blue Medicare card.
  • A list of your doctors and the hospital you prefer.
  • Your prescriptions with dosages, and the pharmacy you use.
  • A rough idea of what you paid out of pocket this year.

Common questions

What people ask us first

Why did I get a letter saying my Medicare Advantage plan is ending?

Insurance companies can decide not to renew a Medicare Advantage or Part D drug plan, or to stop offering it in certain counties. When that happens, the insurance company must mail members a written non-renewal notice at least 90 days before coverage ends, which means by early October for coverage ending December 31, 2026. The letter does not mean you did anything wrong, and it does not affect your Medicare Part A and Part B. Medicare Supplement (Medigap) policies issued since 1992 work differently: they are guaranteed renewable, so an insurer cannot drop yours by choice, and it can end only for a few reasons, such as unpaid premiums or false information on your application.

How do I know if my Medicare Advantage plan is ending for 2027?

If your plan is not being renewed, the insurance company must mail you a non-renewal notice that names the plan, at least 90 days before coverage ends, which means by early October 2026. If your plan is being combined with another plan instead, you get an Annual Notice of Change by September 30, and that letter does not come with the non-renewal Special Enrollment Period. Not every plan is affected. A licensed agent will confirm whether your plan is ending and compare the plans we offer in your county.

Do I have to wait until Open Enrollment to replace my Medicare Advantage plan?

You can compare plans as soon as your letter arrives, but you cannot enroll in a 2027 Medicare Advantage or Part D drug plan before the Annual Enrollment Period opens on October 15, 2026 (a Medicare Supplement application is not limited to that window). That period runs through December 7, 2026, and coverage you choose then starts January 1, 2027. A plan that is not renewed also gives you a Special Enrollment Period from December 8, 2026 through February 28, 2027, so you still have time if you miss December 7. Choices made by December 31 start January 1, choices made in January start February 1, and choices made in February start March 1. If your plan is being combined with another plan instead of ending, this Special Enrollment Period does not apply.

Are there other Medicare Advantage plans in Onondaga, Oneida, Monroe, and Broome counties?

Several insurers have sold Medicare Advantage plans across Central New York, and Original Medicare with a Medicare Supplement is available everywhere in New York. Which plans are offered for 2027 depends on your county, so the agent will ask which county you live in. Insurers began sharing their 2027 plans on October 1, 2026.

How do I keep my current doctors in Syracuse, Utica, Rochester, or Binghamton?

Have a list of your doctors ready for the call. Before you choose, the agent checks each doctor and hospital system, such as Upstate University Hospital, Crouse Health, St. Joseph's Health, Mohawk Valley Health System, Rochester Regional Health, University of Rochester Medicine (formerly UR Medicine), and UHS in Binghamton, against the network of every plan you are considering. Original Medicare with a Medicare Supplement is accepted by any provider that takes Medicare.

What happens if I do nothing before my plan ends?

If your Medicare Advantage plan ends and you do not choose a new plan, you return to Original Medicare (Part A and Part B) on January 1, 2027 with no Medicare drug coverage and no cap on out-of-pocket costs. People who get Extra Help, and will still have it in 2027, are the exception for drug coverage: Medicare assigns them to a standalone drug plan unless they choose one themselves. Going without Part D drug coverage can also add a late-enrollment penalty that most people pay for as long as they have Part D. Choosing a replacement by December 31 avoids a gap. If your plan was not renewed, you can still choose one through the last day of February 2027, but a choice made in January starts February 1 and one made in February starts March 1.

Do I qualify for a Special Enrollment Period?

Yes, if your Medicare Advantage or Part D plan is not renewed: you get a Special Enrollment Period in addition to the Annual Enrollment Period (October 15 to December 7). The non-renewal Special Enrollment Period runs from December 8 through the last day of February 2027, so you can still make a change after the Annual Enrollment Period closes. Choices made by December 31 start January 1, choices made in January start February 1, and choices made in February start March 1. If your plan is being combined with another plan instead of ending, this Special Enrollment Period does not apply. A licensed agent can confirm the exact window that applies to you.

Can I buy a Medicare Supplement (Medigap) plan without answering health questions?

Federal law, in every state, gives you a guaranteed-issue right to buy certain Medigap plans with no medical underwriting when your Medicare Advantage plan leaves Medicare or stops serving your area and you switch to Original Medicare. The window opens when you receive the plan's termination notice and closes 63 days after your coverage ends. Some states, including New York, go further and allow Medigap enrollment year-round without health questions. In New York, if your new Medigap coverage starts within 63 days after your old coverage ends, that coverage also counts toward reducing or eliminating a pre-existing condition waiting period of up to six months.

Will my doctors and prescriptions still be covered?

That depends on the replacement plan. Medicare Advantage plans use networks, so the agent asks for your doctors first and checks them against the plans available in Central New York. Original Medicare with a Medigap plan is accepted by any provider that takes Medicare. Drug coverage is compared plan by plan against your prescription list.

Is there in-person help in Central New York?

When in-person help sessions are scheduled in Syracuse, Utica, Rochester and nearby communities, they are listed in the Upcoming Meetings section of this page with the date, location, hours, and what kind of session it is. Bring your Medicare card and any letter from your plan.

Does it cost anything to get help?

No. There is no fee to talk with a licensed agent, compare plans, or enroll. Agents may be paid by the insurance company you choose, not by you, and the premium is the same whether you enroll through an agent or directly.

Is this website part of an insurance company or Medicare?

No. CNY Medicare Options is run by a licensed insurance agency. It connects people whose Medicare Advantage plan is ending with licensed insurance agents. It is not an insurance company, and it is not connected with or endorsed by the U.S. government or the federal Medicare program.

Which plans can you help me with?

We do not offer every plan available in your area. Currently we represent 6 organizations which offer 21 products in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options. To talk with a licensed agent, call (315) 992-1822 or complete the short form on this page.

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Medicare in Central New York, explained

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